The Customer
Enthusiastic entrepreneur with an awesome idea starts a young company and develops a series of products for car owners and car repair shops.
The Challenge
Finding the best solution for developing an ecosystem of integrated products that can answer the needs of both the car owner and the car repair shop owners.
The Solution
CustomSoft has developed for this project several applications: mobile and web based.
Finding the best solution for developing an ecosystem of integrated products that can answer the needs of both the car owner and the car repair shop owners.
IQCar driver is a hybrid mobile application that helps a user find services for his car in different situations: breakdown, car accident or assistance.
The user can choose the type of car issue (for example: periodic service km, oil change, replace parts, on-site inspection, wheels service and many others) and communicate with nearby car repair shops in real time. After sending the request for a specific problem, the user receives answers from the car repair shops. The replies can contain messages, estimate cost and appointment time. Users can accept or decline offers or they can send messages to services who replied at their request.
Another very useful functionality is find nearby gas stations, ATMs, car wash places, pharmacies, hospitals, car rental and shopping centers. All nearby points of interest are shown in a list or on a map view.
Besides the above functionalities, users can save in the application the parking location of their car either manually, or automated through Bluetooth.
The application supports the use of two languages. The default language of the application is Romanian. All content is also translated in English. The application will be developed in such a way to introduce other languages.
Frontend System – the administration panel, where car repair shops/road assistance/car related businesses receive request from app users and from where services can communicate with app users.
IQCar Partner – Native mobile app for Android, developed for car repair shops to interact with the existing IQCar app. It was the best solution for small car repair shops because it sends real time notification every time they receive a request from IQCar app for drivers. It allows them to answer quickly and to increase customer database easily.
White label apps for big car dealers and car repair shops – It’s a benefit offered to big customers which enrolled in the IQCar ecosystem for whom, CustomSoft replicated the whole system of hybrid, native and web based apps.
Benefits:
The customer has received a suite of products developed with the same team, eliminating possible communication problems and delayed releases that may occur when multiple developers are involved in the same project.
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